Results
What customers see after rolling out Vexara.
Illustrative — pending public case studies
The numbers below are representative of what we expect at customers with a mature pipeline and meaningful after-hours lead volume — roughly 100+ inbound leads per month split across day and off-hours. We will replace every line on this page with verified numbers as our launch partners close their measurement windows.
Auto dealership composite — Lone Star Auto Group
Composite example — not a real customer yet
Profile: Family-owned Ford+RAM store in Dallas, ~180 vehicles on the lot, 7 ISMs, VinSolutions CRM. Was losing 55%+ of inbound leads that arrived after 6 pm.
Rollout: Integration in 2.5 hours. After-Hours Response turned on first. Morning Prioritization added 3 weeks later. Cross-Sell Triggers added at week 8.
Measured outcomes (first 90 days):
- After-hours leads called back within 60 seconds: 100% (was 0%)
- After-hours leads booked for a test drive within 24 hours: 34% (was 11%)
- ISM morning productivity (appointments set per hour of calling): +48%
- Service-lane leads converted to sales conversations: +23 per month
- Total incremental units sold attributable to Vexara touches: +17 units / month
Payback: Vexara’s subscription paid for itself on the third incremental unit of each month.
Home services composite — regional HVAC contractor
Composite example — active build
Profile: 22-truck HVAC + plumbing contractor, Phoenix metro. Inbound quote requests via website and Google Local Services Ads. Was missing ~60% of after-hours quote requests over the weekend.
Rollout: After-Hours Response integrated to ServiceTitan in 4 hours. Morning Prioritization added at week 4.
Measured outcomes (first 60 days):
- After-hours quote requests getting a live callback: 94%
- Consultations booked from the weekend queue: +38% vs. prior 60-day baseline
- Dispatcher morning triage time: reduced from 45 min to 12 min
- Incremental jobs booked attributable to Vexara: ~9 per week